Terms and Conditions


All digital media distributed on this site is copyrighted by Iowa State University Extension and Outreach. Each purchase or download includes acknowledgement and agreement of the terms and conditions to use:

  1. Digital media and content must not be altered without written consent from Iowa State University Extension and Outreach to ensure accuracy and original intent.
  2. Use of digital media and content must not be used in any manner to indicate or imply endorsement of any commercial product or service.
  3. Appropriate credit must be given to Iowa State University Extension and Outreach.
  4. All purchases and downloads are non-transferable. They may not be sold to or shared with a third party.
  5. Copyright ownership on all digital media and content remains with Iowa State University Extension and Outreach.

By purchasing or downloading, you acknowledge and agree to abide by these terms. Upon completion and payment of your online order, the purchased digital media will be immediately available in: My Account > Digital Media.


Courses

All online courses adhere to the terms and condition points listed above. Those who purchase and thereby register for an online course through the Extension Store obtain access to a limited, non-exclusive, non-transferable license to access the content and information available, subject to the payment and subscription length designated.


The course digital media and content is to be used by authorized users for their own education and may not be copied, displayed publicly, printed, stored or modified. It may not be used to provide training unless expressly authorized by Iowa State University Extension and Outreach.


Sharing of subscriptions among multiple persons is prohibited. Sharing of access credentials including username and password with others is a violation of these terms of use and Iowa State University Extension and Outreach may block all access if such violations are detected.



Customer Data Privacy Statement

ISU Extension and Outreach follows Iowa State University’s privacy policy. For a complete statement on how Iowa State University collects, processes, and protects your data, please see the Iowa State University Electronic Privacy Policy.


Your right to privacy is very important to us, and we recognize that providing your personal information is an act of trust. We are committed to protecting your privacy and being transparent about your information, its collection, and use.


  • All collected client information is voluntarily provided.
  • Client information may be used for regular business processes, reporting, product development and evaluation, targeted marketing, website monitoring and improvement, and relationship management.
  • Your electronic information is held securely in compliance with ISU’s privacy policy.
  • As part of their assigned responsibilities, Iowa State University faculty and staff may have access to all classes of data and are restricted to using it only for purposes associated with the requirements of their position.
  • Your information is not sold. With your informed consent, your information may, however, be shared with relevant partners and affiliates such as vendors and service providers that support our business functions. This may include those that process financial transactions, deliver parcels, or otherwise already engage with confidential data in compliance with ISU's privacy policy.
  • Upon request, you have the right to access, correct, and opt out of the use of your information.


Digital Accessibility

New and remediated digital documents on this site have been tested for accessibility using the Adobe Acrobat Pro DC accessibility checker, which conforms to Web Content Accessibility Guidelines 2.0 (WCAG 2.0), Level AA and Section 508 as published in 2017. The complete Adobe Acrobat Pro DC compliance report can be found at https://www.adobe.com/accessibility/compliance/acrobat-pro-dc-2020-01-05-acr.html.


Testing of documents also involved extensive use of leading assistive technologies such as screen reading software, including JAWS Freedom Scientific Inc. and NVDA. Native platform accessibility features were also used to assist with testing and were supplemented with techniques such as manual inspection of accessibility Application Programming Interface (API) output. The use of other screen readers, and any customization of such, may influence how content is accessed and read.



Modifying Delivery Method or Shipping Address

Due to associated labor and fees, modifying the selected delivery method or shipping address after an order is placed is not permitted. In the event a change is needed prior to an order being filled, a cancellation of the order no longer desired is encouraged in addition to placement of a new order.



Permission to Reprint

If you wish to reprint Iowa State University Extension and Outreach digital media or content, please email extstore@iastate.edu to request a permission form. Indicate the product name and reference number you are requesting permission for reprint.

  • Online use: If you link to our materials, no permission is required. However, if you repost to your website, a permission form must be submitted and approved.
  • If you do not want to reproduce requested material in its entirety, you will be required to provide the portion you plan to reproduce to receive author’s approval.

The form you will receive is an editable PDF, which can be electronically filled out with Acrobat Reader or Acrobat Pro DC. This form can also be printed and completed manually. The completed form can be mailed to the address on the bottom of page 2 or emailed to extstore@iastate.edu. It will be routed to the corresponding departmental contacts for granting approval subject to specific provisions.



Photographs and Media

All photograph and media purchases are non-returnable, and payment is required to be made in full in advance.


All digital media available from ISU Extension and Outreach are licensed royalty-free. This means you have non-exclusive rights to use the image(s) you purchase as often as you like without paying additional charges, as long as you follow the terms and condition points listed above.